Our Expertise

Organisations today operate in a highly competitive and changing business environment, one which requires effective, responsive and well-managed processes and practices to keep on track and ahead of the game in an increasingly competitive and global market place. The real work on the ground we do with clients fuels our growing knowledge, insight & expertise across the increasingly cross-cutting sectors that we serve, the sharing of which is at the heart of our mission to give value through our advisory, speaking & training activities.

With over two decades of expertise in academic and business strategy, operational process improvement, technology integration, professional development, and evaluation, at Belanda Consulting we are committed to helping you meet the opportunities and challenges of strategic change and innovation to meet the changing demands of market and your industry.

Our services are flexible to your needs and can assist you across the full cycle of innovation and transformation: strategy review, identifying areas for improvement, action planning and the evaluation of outcomes & impact. We also help clients with practical aspects of implementing change, such as progamme & project management, performance gap analysis, staff training needs analysis,  marketing strategies and process  improvement.

Check out our Services to see how we can support your transformation work. 

Our Clients

Belanda Consulting undertakes independent review and challenge on behalf of professional service providers in both the public and private sectors to support business improvement and change management. Since 2007, we have been delivering strategic and operational insights that help organisations to improve their planning processes and navigate digital opportunities for marketing & growth to yield competitive advantage and performance gains.

Our clients include:

  • Further and higher education institutions
  • Charities, social housing associations and social enterprises
  • Local authorities and other key partners and stakeholders
  • Private sector service businesses
  • Solo professionals

Our Approach

Our consulting approach aims to empower business owners and managers to align purpose, profitability and performance by challenging you to think differently about how you plan, market and deliver your services and products. Coupling business development with operational efficiency, we assist you to improve internal processes for business planning, marketing and sales, and growth as a sustainable and highly profitable enterprise.

Our first step is always to scope the assignment with you, so that we develop a full appreciation of your issues, context and needs through an initial “strategy” session and can tailor the work specifically on the priority areas. From there, we produce an assignment plan to set out the objectives and timescale for the review, identify key areas to focus on, documentation to review and key stakeholders to interview. This ensures we deliver actionable improvement insights and recommendations in a collaborative, timely & effective manner.

Contact us for a personal call back to discuss a possible assignment you’d like us to tackle for you.

Our Consultants

jay allyson dempster

Dr Jacqueline Allyson Dempster (Jay)

Founder & CEO

Belanda Consulting is headed up by founder and managing partner Jay who has over 25 years’ experience in supporting education, innovation & business improvement, working with individuals, teams, national agencies and SMEs, and specialising in strategic review, operational efficiency, digital transformation, entrepreneurship, communications & marketing, and the evaluation of impact from innovation and change programmes. She has publications in the fields of education, e-learning, business growth and marketing.

Work is often undertaken collegially with our established team and network of specialist associates and partners in both the education and business sectors. Jay’s approach to quality management is driven by what clients say about their experience working with us – insightful, accessible, authentic, on-the-ball, pragmatic and results-focused. With this unique mix of expertise and experience, we believe we’re very well-placed to offer our clients a unique blend of big picture strategic insights and practical implementation support to help you achieve your project or organisational objectives. Examples of work undertaken can be found under Portfolio.

Working with members of the ibd Business Advice Group, Association of Business Mentors & Institute of Enterprise and Entrepreneurs, partnering with Jay & colleagues assures you of professional, accredited business support. We have successfully delivered business support through regional frameworks such as Marketing Birmingham, Growth Accelerator and the National Enterprise Allowance Scheme.

Schedule a free phone consult to discuss your business objectives and see how we can help you meet them.


Next Steps …

If you think a consultancy can help you achieve your business improvement goals, don’t hesitate to contact us directly by email or phone to discuss your specific needs without obligation. In the meantime, ask us anything!

As experienced educators, you can also call on us to provide bespoke facilitation, training & mentoring services. We look forward to assisting you so do let us know how we can help.

Ask a question or let us know how we can best support you